Shipping Policy

SmartCat Play is a curated toy shop. Most products ship directly from our retail partners, so delivery times and shipping costs vary by product — you’ll see the exact details on the retailer’s checkout page before you pay.

• Processing: orders placed through our retail partners are processed by them, typically within 1–2 business days.
• Delivery: standard delivery is usually 3–7 business days within the US, depending on the retailer and your location.
• Tracking: tracking information is provided by the retailer after your order ships.
• International: availability varies by retailer; check the product page for details.

Questions about an order? Contact us and we’ll help you sort it out.